Case Studies |
Adventist Health - Case Study
How Does a Large Health System Drop
Two A/R Days? Build a partnership with a revenue cycle management company like SSI.
Build a partnership with a revenue cycle management company like SSI.
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"SSI is a revenue cyclemanagement company, not just a claims vendor. By switching to SSI, we
were able to drop our A/R by two days, which is huge for an organization of our size."
Products used:
• ClickON® Billing
• ClickON® Remote Client
• ClickON® Claims Status Module
• ClickON® Secondary Billing
• ClickON® Claims Audit Module
• ClickON® Confirmation Note Posting
• ClickON® Remit Posting
• ClickON® File Folder
• ClickON® Hosted Management Service
Adventist Health is a not-for-profi t, faith-based health care system headquartered in
Roseville, Calif., just east of Sacramento. Affiliated with the Seventh-day Adventist
Church, the facilities are located throughout California, Hawaii, Oregon andWashington. The Adventist Health network includes 17 hospitals with
more than 2,800 beds, 25 rural health clinics, 14 home care agencies, numerous
clinics and outpatient facilities, three joint-venture retirement centers (with a fourth on the way) and more than 17,500 mission-driven employees...Click here to read the full article
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Alabama Orthopaedic Clinic - Case Study
How Do You Clear Up $600,000
of Uncollected Insurance?
SSI’s ClickON® Eligibility technology helped Alabama Orthopaedic Clinic
collect two-thirds of their outstanding revenue.
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"We have a solid solution for eligibility verification."
Product used:
• ClickON® Net Eligibility
Alabama Orthopaedic Clinic, PC, located inMobile, Alabama, is comprised of
300 employees, including a team of 20 orthopaedic surgeons, two pain
management specialists, one radiologist and one physical medicine
rehabilitation specialist. In-house procedures consist of Altair OpenMRI and
digital x-ray, bone density screening, epidural blocks for pain management,
joint injections, trigger point injections, orthotics, computerized muscle and
joint performance testing, fracture care and minor surgical procedures...Click here to read the full article
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Baystate Health - Case Study
How Do You Eliminate the Need for Multiple
Jobs and Manual
Transaction Programming?
Using SSI’s ClickON® LinX, Baystate Health has saved time and kept in sync with
Siemens’ Invision® Patient Accounting System.
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"Our IT department has performed less
manual programming. In addition,
ClickON® LinX has reduced the amount of
time staff has to spend enteringmanual
comments and updatingmultiple systems."
Products Used:
• ClickON® Claim Status Module
• ClickON® Billing
• ClickON® LinX
Baystate Health originally relied on a variety of methods to
get information into Siemens’ Invision® Patient
Accounting System. One strategy involved custom
programming by Baystate’s information systems
department to extract, format and create jobs to process
transactions. However, this approach required extensive
knowledge of Siemens’ Options Master List (OML) settings
as well as the Invision file formatting of numerous record
types and related components...Click here to read the full article |
Care New England - Case Study
How Do You Save an Estimated $100,000 per Year on Just Reporting?
Care New England found a solution to reduce costs
using
SSI’s Document Management System (DMS).
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"We saved a minimumof $61,308
when we began the program."
Products Used:
• ClickON® Compliance
• ClickON® E-Verify
• ClickON® Claims Editor (Direct)
• ClickON® Secondary Billing
• ClickON® Remit Posting
• ClickON® Reject Note Posting
• ClickON® Report Generator
• ClickON® Claims Audit Module
• ClickON® DMS (Document Mangement System)
Care New England was printing more than 47,000 reports per
year at an average of 40 pages or 1,915,861 pieces of paper.
These reports required distribution, storage and access to the
printed reports upon demand. Access to the reports usually
meant a delay because they were stored at another facility.
Reports had to be located, picked up and delivered by a courier
service. On top of those expenses were the costs involved in
shredding and archiving...Click here to read the full article |
Carilion Clinic - Case Study
How Do You Further Improve Daily Workflow and Decrease A/R Days with an Industry-leading HIS?
By utilizing ClickON® Technology, Carilion Clinic discovered that SSI’s solutions
integrate well with Epic.
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"I would definitely recommend SSI as a claims vendor to Epic customers based on the success
we have had at our facility."
Products Used:
• ClickON® Billing
• ClickON® Direct
• ClickON® Remit Posting
• ClickON® Compliance
• ClickON® Secondary Billing
• ClickON® Remote Client
• ClickON® Claims Status Module
• ClickON® Confirmation Note Posting
• ClickON® Bill Date Note Posting
When comparing past vendor relationships,
Chris Brown, Project Consultant, Revenue
Cycle Management at Carilion Clinic in
Roanoke, Va., thinks The SSI Group, Inc. (SSI)
and Epic Systems Corporation (Epic) are a
winning combination. Carilion Clinic is a
long-time SSI customer and has been an
Epic customer since July of 2008. By
utilizing several SSI products, which all
integrate with Epic, Carilion has successfully yielded an impressive 47-52
range in A/R days...Click here to read the full article |
Conway Medical Center - ClickON® Claim Status Module Case Study
How Many Hours are Spent Resolving
Medicare
Billing Connectivity Issues?
Conway Medical Center says “zero” since implementing SSI’s
ClickON® Claim
Status Module.
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“Thanks to CCSM Remote, SSI has helped us avoid
having to hire staff that is qualified to maintain the
system. I only have two Medicare billers and they are
much happier with the current system.”
Products used:
• ClickON® Direct
• ClickON® Claims Editor
• ClickON® Secondary Billing
• ClickON® Claims Status Module
• ClickON® Claims Audit Module
Conway Medical Center is a private,
non-profit 210-bed healthcare facility
located in Conway, South Carolina, on
the northern coast of the state between
the historic riverfront and South
Carolina's famous Grand Strand. Also, on the medical center's campus is Kingston Nursing Center, an 88-bed nursing center owned and operated by the hospital...Click here to read the full article
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Fleming County Hospital - Case Study
How Do You Reduce Medicare Remits by
75 Percent while Lowering A/R Days?
For Fleming County Hospital, SSI ClickON® Technology alleviated the workload by addressing
claims editing and transmission needs.
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"We are experiencing positive results since implementing ClickON® technology nearly two years ago."
Products used:
• ClickON® Claims Edit Module
• ClickON® Secondary Billing
Located in northeastern Kentucky, Fleming County Hospital is a 52-bed hospital serving the town of Flemingsburg and Fleming County. There are about 120 inpatient and outpatient registrations per day...Click here to read the full article
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Mobile Infirmary Medical Center - ClickON® Claim Status Module
How Much Could be Saved by Decreasing
Medicare Days to Pay by Four?
Mobile Infirmary Medical Center found out by utilizing the new features
within SSI’s ClickON® Claim Status Module.
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”After installing the new
CCSM product with the
emulator, we pulled 31,756
ARs and payment transactions
and had an average of 15.6 Days to Pay. A four day
difference."
Products used:
• ClickON® Direct
• ClickON® Claims Editor
• ClickON® Secondary Billing
• ClickON® Accelerated Secondary Billing
• ClickON® Claims Audit Module
• ClickON® E-Verify
• ClickON® PREVENT
Mobile Infirmary Medical Center first began serving the healthcare needs
of Mobile, Ala. area residents in 1910. Today, with 704 beds, the Infirmary
provides the most modern, state-of-the-art facilities and equipment. It is
the largest non-governmental, not-for-profit hospital in Alabama with more
than 30 operating rooms in service... Click here to read the full article
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National Diabetic Pharmacies - Document Management Case Study
Enhancing Business Success with ClickON® Technology
With the implementation of ClickON® Technology, National Diabetic was able to improve
their A/R days, lowering them below the industry’s average while improving the workflow
throughout the organization’s entire operations.
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"Implementing ClickON® DMS saved our claims department employees about 1.5 hours per day each. This translated into savings of more than 4,500 hours per year."
Products used:
• ClickON® Billing
• ClickON® Secondary Billing
• ClickON® Remit Posting
• ClickON® Document Management System (DMS)
As one of the largest specialty nationwide pharmacies, National Diabetic Pharmacies provides diabetic supplies (including insulin pumps); respiratory supplies, equipment and medication; and wound care supplies... Click here to read the full article
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Salina Regional Health Center - Case Study
Technology Combines with Business
Practices for Success
Successful healthcare revenue cycle programs are usually the result of combining
the best in technology with innovative business processes. That has been the case
with 419-bed Salina Regional Health Center.
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"SSI's technology has paid for itself time and again."
Products used:
• ClickON® Billing (Clearinghouse and Direct to Payer)
• ClickON® Secondary Billing
• ClickON® Remit/Cash Posting
• ClickON® Claims Audit Module
Successful healthcare revenue cycle programs are usually the result of combining the best in technology with innovative business processes. That has been the case with 419-bed Salina Regional Health Center for 12 years... Click here to read the full article
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Sisters of Mercy Health System - Case Study
How Does SSI Make the Crossover to Epic Easier?
With great payer connections and established daily operational processes, says
innovative Catholic healthcare organization, Sisters of Mercy Health System.
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"We have been able to achieve high
validation rates at go lives - some as high
as 97%!"
Products used:
• ClickON® Billing
• ClickON® Direct
• ClickON® Secondary Billing
• ClickON® Remit Posting
• ClickON® Confirmation Note Posting
• ClickON® Bill Date Note Posting
• ClickON® DMS
• ClickON® Claims Audit Module
• ClickON® Report Generator
• ClickON® Eligibility
Over the years, Sisters ofMercy Health System has expanded their
health ministry throughout the regional community’s seven-state area: Arkansas, Kansas, Louisiana,Mississippi,Missouri, Oklahoma and Texas. Sisters ofMercy Health System is a multi-faceted organization that includes hospitals, physician clinics, outpatient facilities, outreach ministries and other health and human services...Click here to read the full article |
Stanly Regional Medical Center - Case Study
How Do You Instantly Enhance Your
Validation Rate by 25 Percent?
Using SSI’s ClickON® Claims Editor, Stanly RegionalMedical Center’s validation rates have
achieved an all-time high.
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"SSI’s technology is efficient and flexible."
Products used:
• ClickON® Claims Editor
• ClickON® Secondary Billing
Located in Albemarle, N.C., in Stanly County, Stanly Regional Medical Center is only about 40 miles from the state’s financial hub of Charlotte. For 56 years, 119-bed Stanly Memorial Hospital has distinguished itself as the region’s premier not-for-profit healthcare provider...Click here to read the full article
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Valley Health - Case Study
How Do You Identify and Collect $3 Million
in Outstanding Charges?
Valley Health found a way using The SSI Group’s ClickON® E-Verify and
ClickON® Net Eligibility software for eligibility verification.
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"$1.6 million – or nearly 54 percent – has been collected. The return is outstanding and is one factor in keeping AR days low."
Products used:
• ClickON® Claims Editor
• ClickON® Direct
• ClickON® E-Verify
• ClickON® Net Eligibility
• ClickON® Secondary Billing
• ClickON® Remit Posting
• ClickON® Claims Status Module
• ClickON® Compliance
• ClickON® Document Management System
• ClickON® Claims Audit Module
• ClickON® Bill Date Posting
• ClickON® Contract Management
Using The SSI Group, Inc.’s (SSI) Eligibility Clearinghouse, Valley Health Patient Accounting staff determined that more than $3 million in billable charges in 2006 from 1,800 different accounts were identified that would have otherwise gone through the collection process and, more than likely, ended up in bad debt as uncollectible...Click here to read the full article
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